For all medical emergencies call the surgery’s emergency telephone number 01727 836977.
From 8.00am - 6.30pm Monday - Friday this number will be answered by one of the reception staff and dealt with as appropriate.
‘Out of Hours’ when the surgery is closed, calls to the emergency number are forwarded automatically to HUC.
For many years there has been an excellent Out of Hours service run by local GPs, called STARDOC. 2 years ago STARDOC was incorporated into a Hertfordshire wide Out of Hours service, now known as HUC (Herts Urgent Care).
What hours are covered?
HUC provides an EMERGENCY service at all times when the surgery is closed. It is available between 6.30pm - 8.00am Monday to Thursday and 6.30 Friday until 8.00am Monday. It also covers all Public Bank Holidays.
Where are HUC/STARDOC located?
HUC have a number of bases around Hertfordshire. The St Albans base is in the MIU (Minor Injuries Unit) at St Albans City Hospital. All Out of Hours calls are answered at the HUC Headquarters in Welwyn Garden City. The calls are then passed to a GP, who will ring you back and decide on the best course of action – a telephone consultation, an attendance at the nearest HUC base or a home visit.
Who will I be seen by?
All the Doctors working for HUC are local or Hertfordshire based GPs.
Dr Martin and Dr Adali from Grange Street Surgery, work regularly for HUC.
Will my GP be informed?
All contacts with HUC will be reported back to their GP the following working day.
How do I contact the service?
Ring the surgery emergency number 01727 836977.
Should I call an ambulance or attend A&E ?
The HUC Doctor can advise you whether this is necessary . Generally only cases of collapse/chest pain or severe injury require an ambulance.
There are also NHS Walk-in Centres:
14 - 16 Chapel Street, Luton, LU1 2SE
Monday - Friday 8.00am - 8.00pm
Edgware Community Hospital, Burnt Oak Broadway, Edgware HA8 0AD
Open 24 7.00am - 10.00pm
Details from www.barnet.nhs.uk
To contact NHS Direct you can dial 0845 4647
Alternatively go to the NHS Direct web page www.nhsdirect.nhs.uk, which may be able to provide the answer to your question.
Our website www.grangestreetsurgery.co.uk will be updated regularly if there are any changes to the above arrangements.